The process is tailored to the exact needs of your stakeholder group, typically involving the following steps: 

1. Briefing. Briefing discussions to ensure thorough understanding.  Draft and re-draft of the brief until it is agreed. This includes deciding the  number and duration of sessions, venues, preparations required and overall fee.
2. Facilitated Group Session(s). During the briefing process, we will agree how many sessions are needed for the group to achieve its objectives.  One session will suffice for many groups.  Each facilitated session is between 2 and 3 hours in duration.
3. Report. Within one week of the session, a written report on discussions and outcomes of the session is returned to you.
4. Recommendations. As a neutral facilitator, I share observations and make recommendations in light of group objectives. 
5. Evaluation & Feedback. In the spirit of continuous improvement, I will ask for your evaluation of the process and seek feedback on its effectiveness.